How local businesses get recommended by ChatGPT (and why most don't)
Ask ChatGPT for "the best dentist in your city" and you won't get ten blue links. You'll get a short answer with a few names. If your business isn't one of them, that customer may never see you, no matter how well you rank on Google.
That shift is why Kathy works with business owners in the U.S. on something most have never heard of: being the business AI recommends.
Why AI skips most local businesses
AI assistants don't "search" the way people do. They pull together facts they can trust and repeat. When a business's details are thin, inconsistent, or hard for a machine to read, the AI plays it safe and names someone else. The usual culprits:
- Inconsistent listings. Different hours, phone numbers or addresses across Google, Apple Maps, Bing, Yelp and directories.
- Few or stale reviews. AI leans on recent reviews that describe what you do and where you do it.
- A website AI can't read well. No structured data (schema), no clear About page, no plain-language answers to common questions.
- No outside mentions. Local press, "best of" lists and industry sites all signal that you're real and trusted.
What actually moves the needle
The fixes are practical, and most can start this month:
- Clean up your listings so every platform tells the same story.
- Build a steady stream of reviews that mention your services and your city by name.
- Make your website AI-readable with schema markup, an llms.txt fact sheet, and a robots.txt that welcomes AI crawlers.
- Publish answer-shaped content: pages that answer the exact questions customers ask AI, like "how much does a plumber cost in your city?"
Start by finding out where you stand
You can't fix what you can't see. The free AIrecommend.ai scan asks AI the questions your customers ask and shows whether you're recommended, and who gets named instead. Then Kathy will walk you through the results in a free 15-minute call and point to your fastest wins.
Find out what AI says about your business
Run a free AI visibility scan, then get a free 15-minute analysis with Kathy. Book the call and get a free AI chatbot or AI voice agent.